If you are having problems with OneDrive, such as files that won’t sync, error messages that won’t go away and other miscellaneous issues, try resetting it. Run OneDrive (press Windows+S and search for OneDrive, then click it).

Click OneDrive cached credential to expand the section.

Click Manage your credentials on the left.

In small icons view, click User Accounts.

Click or right click the Start button and select Control Panel.

Right click the OneDrive icon and click Exit to close it down.

If it fails to sign in and there is nothing wrong with your internet connection, here’s a solution that has worked for many people: It should not say that you are not signed in. It should say “OneDrive up to date”, although if you have just made changes or just switched on the computer, it might not yet have finished syncing. To see the status of OneDrive go to the right side of the taskbar, click the little up arrow to show the tray of notification icons, and let the mouse hover over the OneDrive cloud icon. The OneDrive app might be running on the computer, but it cannot log in. OneDrive on the computer has to sign in with OneDrive online so that the two can be kept in sync.

Hopefully, they will enable you to get OneDrive up and running again. It works perfectly well for most people, but a small number of people have problems with it and some of those problems are addressed here. Windows 7 users can join in the fun by installing the OneDrive app from the website too. The OneDrive folder on the disk drive in Windows 8 and 10, is a mirror image of everything stored online. Although OneDrive is a remote online facility, it has a local offline component too.

Onedrive sync settings windows 7