“I think both Italy and Spain showed us that after the dips it comes back, so I expect we’ll return to at least previous numbers, and then with subscriber growth, we will ultimately be up. “When it first happens, people are locked into news,” says a senior executive at another major. “Thus far we are not seeing streams rebound this week, and from other territories we looked at, we expect it may be several weeks before we do.”

“We weren’t really surprised given how audio streaming drops over the typical weekend,” says a major label analyst. Based on what had already played out in countries where COVID-19 disrupted life earlier, music executives were prepared for a bumpy ride. More eyes on TV screens meant less time for music consumption. “From a subscriber perspective, we believe when it comes to the likes of Apple, Netflix, Disney there’s been at least a 10-12% subscriber bump, relative to what you would typically see in a normalized few-week period.” “Based on our data analysis over the last two weeks, TV streaming engagement is up 15-17% week over week,” says Daniel Ives, managing director for Wedbush Securities. For those that continue to have an issue with either Spotify or Discord, it may just now be a matter of a slight delay until access is fully restored.Reality shows have also drawn more eyeballs in recent weeks, as have streaming services like Disney+, Apple TV, Hulu and the omnipresent Netflix, while video streams on YouTube and other outlets rose by 7%. Whether or not that’s also the case for Spotify remains to be seen, but it is certainly possible. Interestingly, Discord didn't state that the original problem was fixed, but a workaround was implemented instead. Also similar to Spotify, Discord acknowledged the problem and in slightly more detailed fashion by providing continuous updates on the progress it was making to implement a fix.

The Discord issue also seems to have now been fixed, again, with access restored roughly around the same time as Spotify. At the same time, if the two outages were unrelated, then that would have been one strange coincidence. If the two outages were related, then it would normally be expected that there would be reports of other major services going down as well, especially if the problem was at the DNS or server level. Strangely, Discord was also down today and appeared to have started encountering issues around the same time as Spotify.

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